Privacy Policy

360 Supply (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our online store, and the orders you place with us.

By using our site or making a purchase, you agree to the practices described here. If you do not agree, please do not use the site.

Information you provide: when you create an account, place an order, or contact us, we collect your name, email address, phone number, shipping and billing address, and payment details.

Information collected automatically: when you browse our site we may collect your IP address, browser type, device information, pages viewed, and referring URLs through cookies and similar technologies.

Business (B2B) information: for company accounts we may collect company name, industry, and member contacts you invite to your team.

To process and fulfill orders, calculate tax and shipping, and send order confirmations and tracking updates.

To create and manage your account, company membership, supply lists, and rewards balance.

To respond to customer service requests and communicate about products, backorders, and policy changes.

To prevent fraud, assess order risk, and comply with legal obligations.

To improve our website, catalog, and services through analytics and aggregate reporting.

Service providers: we share information needed to operate our business with trusted vendors — payment processors, shipping carriers, tax and fraud-screening services — under contracts that require them to protect your data.

Fulfillment partners: your shipping address and order contents are shared with the warehouse or vendor that ships your order.

Legal compliance: we may disclose information when required by law, court order, or to protect our rights, customers, or the public.

We never sell your personal information to third parties for their marketing purposes.

We use cookies to keep you signed in, remember items in your cart, and measure site traffic. You can disable cookies in your browser settings; some features of the site may not work as intended if you do.

If you participate in our rewards program, we track your point balance and redemption history. Points and reward coupons are tied to your account or company and are never shared outside the program.

We keep your account and order information for as long as your account is active and as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may access, correct, or request deletion of your personal information, and you may opt out of marketing communications at any time. To exercise these rights, contact us using the information below.

Residents of California, Virginia, and other states with privacy laws may have additional rights regarding their personal data.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our site is intended for business and consumer purchasers aged 18 and older. We do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be posted on this page.

Questions about this policy or your personal information? Email our privacy team or call our customer service line. We will respond within a reasonable timeframe.